Process automation projects for government representatives are a multi-layered solution in which participating teams find a way to realize the maximum potential of an IT platform with the least amount of time and financial investment. The customer is a non-profit structure that provides information and analytical support to the executive bodies of state power in a large city. The key tasks of the organization include building a single information space introducing IT technologies monitoring the socio-economic development of the metropolis and providing analytics to representatives of the city administration.
What happened There was no single information field projects were carried out in Excel Project and on paper. The project passport completion report and reporting in general were created monthly manually in PowerPoint. Instructions from the meetings were not attached to the projects in any way. Orders were conducted cell phone number list separately in the Megaplan system. Why did you decide to change The customer manages a large volume of projects and is responsible for the receipt of relevant and reliable information interacting directly with public authorities. Project deadlines and budgets in most cases were not respected.
The lack of data on the actual status of projects made it difficult to make timely management decisions. Preparing reports manually took too much time and carried the risk of making mistakes. The introduction of a unified project management methodology was hampered by the lack of auxiliary tools. After weighing all the arguments the Customer's Project Office decided that it was necessary to search for an automated project management system.